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Health and Safety Checklist for Removals Companies

Newsletter – 28th October In the removals industry, both staff and clients face potential risks if health and safety measures are not prioritised. Lifting heavy furniture, navigating tight spaces, and working under time pressure can lead to accidents or injuries if the correct precautions are not taken. At Approved Movers, we understand that ensuring the safety of your employees and…

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How to Handle Customer Complaints Effectively

Newsletter – 21st October Running a company can be brutal, and no matter how dedicated your removals business is to providing exceptional service, mistakes can happen, and the occasional 1-star review is inevitable. But while these moments are challenging, how you handle customer complaints can significantly impact your reputation, both in the immediate resolution and for potential clients who are…

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Why Background Checks Matter for a Safe and Secure Removal Experience

Newsletter – 9th October As a removals company, your reputation is built on trust—trust from your clients that their belongings will be safe, their privacy respected, and their move handled by professionals. At Approved Movers, we know that ensuring this trust starts with vetting your staff thoroughly. That’s why we’re here to offer best practices for background checks and vetting…

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Building a Trustworthy Brand in the Removals Industry

Newsletter – 3rd October 2024 Hello, once again! Trust is the foundation of any successful removals business. When clients trust you with their homes and belongings, they expect professionalism, safety, and respect for their privacy. So, how can you ensure your removals company stands out as a trustworthy brand? Here are a few actionable tips: Once you’ve performed the move,…

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